FAQs

How Should I care of my Product?
Handwash with cold water for optimal care.
Can I come over and try on the outfit before?
If you are in Berlin, yes sure!
Just contact us to make an appointment!
Can you customize my desired outfit?
Yes, just contact us to discuss further details!
Where do you ship?
We currently ship to Germany and all other countries of the EU. For shipping outside of these countries, please reach out to us so we will find the perfect solution!
Email: info@kordani.eu
How do I cancel my order?
If you wish to cancel your order, you can send an email or call our customer support.
Email: info@kordani.eu
How do I add or remove products after placing my order?
Once you have placed your order you will not be able to make modifications on the website. Please contact us for any modification of the order.
Email: info@kordani.eu
How do I track the progress of an order?
Once your order has been shipped, you will receive an email with details of the order. You will receive a DHL shipment number so you can track your parcels and view the estimated time of delivery. Just enter the shipment number here:

https://www.dhl.de/en/privatkunden/dhl-sendungsverfolgung.html